About Us
Nature Foundation’s vision is to inspire people to connect with and conserve the natural habitats of South Australia for future generations, and our mission is to engage people, resources, and good science to conserve the precious habitat of SA. Our valued volunteers play a big part in helping us achieve these goals.
About the role
Our Tourism volunteers focus on building a positive experience for our guests and visitors. They are advocates and ambassadors for the Nature Foundation and love the opportunity to be in nature and share positive stories. Reserve Hosts stay onsite on reserves for 1 – 2 weeks to support visitors and guests and act as a friendly, informative, and helpful face of Nature Foundation SA on our Reserves.
Our Reserve Hosts help to enhance, support and value-add to the experience of our visitors and guests when they visit our incredible conservation reserves. They are our Visitor Experience and Engagement champions. Reserve Hosts also prepare and maintain the Reserve precinct and visitor facilities, ensuring the facilities are clean, in working order and ready for the visitor’s stay.
Prerequisites
- a current National Police Check or we can process for free for volunteers to apply through our volunteer program.
- Working with Children and Vulnerable Check or interstate equivalent.
- Nature Foundation Induction for Volunteers
- Ideal for Grey Nomad or independent Travellers with own caravans, however accommodation also available in the shearer’s cottage, with shared dining and amenities also available.
Duties include:
- Complete pre-departure briefing online
- Attend Reserve briefing with CLM (or delegate) on arrival at reserve.
Visitor engagement and support
- Check and prepare for bookings or booking change over cleaning via the bookings manifest.
- If possible, make a pre-visit phone call to primary booking contact: “Can I help you with any information about the reserve before you leave?” Visitors often want to know about road conditions, access to fuel etc. They will be sent link to Road Conditions when booking so it is just a courtesy call. You do this for the next week’s Reserve Host.
- Welcome arrivals, including provision of safety briefings, accommodation info and information about things to do such as drives & walks, Provide information to guests and visitors about accommodation / facilities and camp etiquette, reserve expectations.
- Direct visitors to accommodation and facilities.
- Provide directions to other parts of the reserve.
- Facilitate payment of Accommodation or Drives or Drive Guides if not booked in advance.
- Sharing and promoting the work of Nature Foundation in a positive manner with links to how people can support our work by promoting: Subscribe. Membership. Volunteer. Donate. Options on our NF Website.
- Engage with guests during their stay if possible, pass on visitor feedback to Vol & Visitor Engagement Coordinator via a reporting form
- Alert CLM if any WHS or First Aid issues
- Assist with catering for community groups, if booking details require.
Precinct Activities
- Prepare accommodation facilities for guest arrival based on booking manifest information. Governess Cottage, Jackaroo’s Hut, Shearer’s Quarters. Shower, Toilet block.
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- Sweeping out, wiping down surfaces, mopping floors if required.
- Checking / cleaning shared facilities such as kitchen and toilets/bathrooms. Restocking consumables.
- Notifying CLM of any faults or repairs.
- Rubbish removal, top up tourist resources, clean BBQ, mouse bait stations, clean gutters, refill consumables, wash linen, Hand weeding.
- Maintain campgrounds – Pretty Point, Shearer’s Quarters
- Remove bottles, rubbish, refill consumables, top up tourist resources, collect camping fees
- Clean all solar panels
- Collect and store firewood for Kids on Country bookings where programming requires. See KOC calendar for dates.
- Any other activity as requested by CLMs if comfortable to do so.
Time to explore the region and the unique features of the nature reserve between duties.
Interested? Express interest to find out more about Nature Foundation Volunteering.
